FAQ | ||||||||
Q1 | Are you a factory or trading company? | |||||||
A1 | We are a factory, with independent design, production capacity, the number of factory more than 150 people. | |||||||
Q2 | What is your terms of payment? | |||||||
A2 | T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. | |||||||
Q3 | How about the logo? | |||||||
A3 | Customize logo is workable. | |||||||
Q4 | How about your delivery time? | |||||||
A4 | Generally, it will take 3 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. | |||||||
Q5 | Can you produce according to the samples? | |||||||
A5 | Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. | |||||||
Q6 | What is your terms of delivery? | |||||||
A6 | EXW, FOB, CFR, CIF, DDU. | |||||||
Q7 | What is your sample policy? | |||||||
A7 | We can provide samples according to the negotiated customized plan. | |||||||
Q8 | What is your after-sales service policy? | |||||||
A8 | Our products provide a warranty of more than one year and are equipped with an installation manual. | |||||||
Q9 | How do you make our business long-term and good relationship? | |||||||
A9 | 1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. |
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